These terms are to apply unless altered through written agreement.

Delivery terms
In the absence of any agreement to the contrary, General Delivery Terms NL01 and the supplementary Technical Delivery Terms – Locks and Fittings, NTLB 02 are to be applied.

Delivery conditions
In the absence of any agreement to the contrary, actual freight costs will be charged. Actual freight costs will also be charged for all orders placed after 10 am the same day as it is shipped.

Delivery method
Deliveries are made regularly via DB Schenker or Posten’s corporate parcel service.

Return conditions
The buyer is entitled, with the approval of the seller, to return valid stock items that have been ordered, in unbroken and undamaged packaging. In the absence of any agreement to the contrary, specially ordered items cannot be returned. In such cases, crediting will be performed on the basis of the invoice price less 20% – although at a minimum of SEK 50.

In the event of complaints, these and any associated measures must always be approved by Göthes Industribeslag AB before they are implemented.

Here you can download the complaint form in PDF format (right click and select Save As ...). To read this file you must have Adobe Acrobat installed on your computer. Here you can download Adobe Acrobat (external link).

Once you have completed the form, you can either print it out and send it to us via mail or email the form using the green button located in the upper right corner of the form.

For pallet deliveries, the applicable pallet fee for approved pallets will be charged if the customer has not stated the pallet registration number to Göthes Industribeslag.
For approved pallets to be credited, they must be delivered to DB Schenker and registered on Göthes Industribeslag AB’s pallet account no. 11019866. For half-pallets, pallet boxes, cardboard tubes and the like, the actual cost will be charged.

Göthes Industribeslag AB is affiliated with FTI – the Swedish Packaging and Newspaper Collection Service, and environmentally certified in accordance with the ISO 14001:2004 standard.

Payment terms
Terms of payment are: 30 days from the date of invoice, net. In the event of late payment, interest will be charged at the current base rate of + 8%. A reminder fee of 450 SEK per invoice will be charged in accordance with the law on compensation for collection costs.

All prices are stated in Swedish kronor (SEK) exclusive of VAT. The price and terms in effect on the delivery date apply to each individual delivery. Göthes Industribeslag AB reserves the right to revise the prices agreed for any purchase – both gross and net prices – in the event that prices and other costs are altered for reasons beyond Göthes Industribeslag ABs control. Examples of such reasons include shortage of materials, increases in raw material prices and extraordinary charges/duties.

Currency clause
For prices that are based on currencies other than Swedish kronor (SEK), we reserve the right to make adjustments for exchange rates in the event of exceptional changes to the currency exchange rates.

Warranty provisions
No warranty commitments shall apply over and above those stated in the agreed terms and conditions of delivery. Responsibility for defects is regulated pursuant to the contents of the terms and conditions of delivery, i.e. the issue will be subject to the conditions that Göthes Industribeslag AB generally apply on the Swedish market.

Goods sold remain the property of Göthes Industribeslag AB until payment in full has been received.

Göthes Industribeslag AB has a liability insurance policy with Länsförsäkringar.

Any attached offer / agreement is to be kept confidential between the parties.

Göthes AB
Roxnäsvägen 14
Box 1928
791 19 Falun

Falun 010-48 34 000

Falun 010-48 34 020